We always aim to get our clients incredible results with SEO. However, it’s important to get a few things clarified so as to ensure that everyone is on the same page:

At our company our average SEO client receives a 400% – 800% return on investment. However those clients who have seen higher returns on investments are the clients who have stuck with our SEO campaigns for a year. SEO is a process that takes time and often doesn’t yield return within the first 3 months. So we can’t guarantee that you’ll receive a high return on investment if you cancel your campaign.

The SEO campaign that is made for your company is based largely on the information you have provided in our Discovery form. Any estimates on ROI are also based on the information you’ve provided. We want to get you a return on your investment, but it’s important that the information you provided is correct so that we can accurately figure out your potential ROI.

Our SEO service is charged newly, every month. That means that if you’re paying $1,500 in January and then $1,500 in February, you’ve agreed that you have no problems with the work that was done in January and are newly agreeing to a month of SEO in February. The invoice that we send to you will clarify what it is that we are expected to do with the payment that you have made. The information you receive is based on what we’ve seen work several times before with our previous clients and on our own websites.

Our company does not offer refunds. This is important to note because part of the money you pay us is often times reinvested back into your website and SEO.

At any point in time you can discontinue doing SEO with our company. We do not require that you give us advance notice, however we appreciate it if you do. You aren’t required to give reason for discontinuing service with us, but it would be appreciated if you let us know.

If we find that for some reason our working relationship is unsuitable for us, we reserve the right to discontinue service.

Zing Marketing, Franklin Web Design, Nashville Web Design and Erick Racedo do not assume liability for any damage done to your website or rankings that were not directly caused by us. In some cases website owners have been known to attempt doing their own SEO or website customization. This can sometimes result in poor website rankings or even complete website shut down. We ask that you please contact us before taking action to change your website or SEO.

It’s also important to know that sometimes while undergoing SEO you may encounter what is know as “the Google Dance”. Your website may appear at the top of Google for days or weeks and suddenly fall back several pages. This can appear as though you’ve received a penalty in Google, however that is not the case. Usually when this occurs it may take a month or two to get your website showing up better in the search results.

Any web design work done for you is yours. We do not rent out websites or take ownership of your domain or hosting.

All SEO work that is done to your website is owned by you.

By giving us graphic work, pictures or written content, you agree that you are providing things that belong to you and are not owned by anybody else. You also accept liability for any content you hand over to us for use on your website.

By paying our invoice you agree to these terms and conditions.